Steady Hands LLCSales Training Hub
Mastering the Art of Value-Driven Sales — the complete journey from order-taker to trusted advisor. Ten chapters, five field playbooks, one ethical system. Work the chapters in order — then keep the playbooks beside you on every dial day.
The definitions below are the single source of truth used across every module. Learn them once, apply them everywhere.
Explore the buyer's world: the challenges they face, the goals those challenges block, and their current plan.
DiscoveryThe objective pros & cons: consequences of staying put vs. positive implications of solving it. Never manipulative.
ExploreQualify money, decision power, and the client's priorities & timing. Our ethical successor to legacy BANT.
QualifyThe classic questioning ladder that moves a conversation from facts to felt need.
QuestioningOur diagnostic engine: define the goal, analyze the state, report the quantified gap, establish the solution.
DiagnosisThe objection-handling loop: hear fully, validate, dig to the real objection, respond with value.
ObjectionsDeliver insight the client didn't have, tailored to their world, while confidently guiding the sale.
InsightSelf-reinforcing growth: the closed deal is the starting line, not the finish.
GrowthWork through them in order — each chapter builds on the one before it. Check the box when you've mastered a chapter.
Establishing the ethical foundation of value-driven selling — the journey from order-taker to trusted advisor.
Mastering the shift from feature-listing to outcome-driven conversations using "So What?" and "What If?" thinking.
Complete command of our real offerings — $100 development, Standard ($20/mo) & Backend ($30/mo) hosting — matched to real client profiles.
Diagnosing client challenges with DARE and going deeper with SPIN — surfacing needs the client hasn't yet articulated.
Qualifying opportunities ethically and systematically with our three core frameworks — plus BANT as a legacy comparison.
Building specific, quantified, believable value propositions — the honest math, tailored to each decision-maker.
Handling price, timing, authority, and trust objections ethically with LACE — and protecting value in every negotiation.
Building self-reinforcing growth through Attract, Engage, Deliver, Delight, and Amplify — momentum that compounds.
Growth mindset, the rejection math, the reset routine, and remote-work discipline — the person behind the pipeline.
Integrating every framework across multi-stakeholder scenarios and role-play — ending with the Manifesto and the Creed.
Beyond theory — the hands-on tools you'll use on every call. Built specifically for Steady Hands services and clients.
Openers, full call flows, voicemail cadence, gatekeeper plays, and the compliance card — everything for the dial day, word for word.
Industry profiles anchored on our real clients — pains, language, seasons, plan fit, and persona-specific objection responses.
Every objection decoded: what it really means, the full LACE response, and what never to say. The written reference.
Hidden role cards, three complete scenarios, the live 100-point observer scorecard, and the debrief protocol.
One printable page — every framework, rule, price, and the Creed. Print it and keep it beside the screen.
Open Bundle_Builder.html, select all 15 module files, press Build, and download Steady_Hands_Training_Complete.html — the whole program in a single file that works anywhere, offline.
Everything a new team member needs to know about who we are and what we sell.